When Should You Reply to an Existing Support Email?

When Should You Reply to an Existing Support Email?

You should reply to an existing email thread only if:

  • You are providing updates on the same issue

  • You are responding to a question from our support team

  • You are confirming a fix or sharing additional details

💡 If the issue is different, always send a new email to
support@avarchar.com
.

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